First steps upon fire damage to your home
Hopefully you never have a fire in your home; but if you do suffer a Fire Loss what first steps should you take?? First, Call your insurance agent and ask about your ALE (additional living expenses). This is the portion of your policy that will pay for your living arrangements during a loss if you cannot continue to live in your home during the remediation process.
Second, collect important documents. Only enter the structure if it is safe and do not disturb the source area of the fire. Hopefully you know what all you will want to remove. Other things to consider: most restoration vendors will not take guns, fine jewelry, ammunition, etc. You may need to make arrangements for these things to be stored and or cleaned separate from the restoration vendor. Talk to your vendor and see.
In general getting started on the clean-up from a major fire is not an absolute emergency - take your time in choosing a vendor for the clean-up that you are comfortable with!
Keep positive outlook and be patient. Things will be back to normal again and all the sooner if you keep a good outlook and work with all parties involved.
We here at SERVPRO of Hyde Park / Central Austin are always here to help. Just give us a call.