Does your personnel and venders know who to call in the event of Commercial Water loss?

3/3/2017 (Permalink)

ERP App - One Click Away

Janitors, fire control vendors, elevator vendors and many others can cause damage to a commercial building both in process of working, as well as by mistake.  We recently were activated late on a Sunday to help on a water damage caused by a vendor mistakenly leaving a water faucet on over the weekend. That vendor called an unfamiliar mitigation company causing further delays in response time.  Having all vendors aware of who is your preferred vendor for disaster response is very important.  This is very easily accomplished with the SERVPRO Emergency Ready Plan mobile application (ERP for short).  The ERP is a great tool for afterhours when staffing is light.  The app allows you/us to take photos and label important things such as points of entry, shut off valves, drains.  The possibilities are only limited by your imagination.  SERPVRO of Hyde Park / Central Austin will help you set this up free of charge.  Then when disaster strikes, we are one click away!